What is Proctorio and How Does it Work?

Proctorio is an online, automated proctoring system integrated with Canvas. Durham Tech instructors may choose to use Proctorio for online or hybrid/blended classes with quizzes delivered within Canvas.

How does it work?

Before the class begins, the instructor must submit a request form to have Proctorio set up in their Canvas course(s). Then, the instructor can enable Proctorio on particular quizzes.
When a student takes a quiz that requires Proctorio, Proctorio records the student (via webcam) and their computer screen while they are taking the quiz.
During the quiz, Proctorio also limits the student's ability to access other resources and share quiz content with others.
After the quiz, Proctorio's automated software analyzes each student's recorded test session and flags any suspicious activity for the instructor to review. Only the instructor (and their supervisor or Canvas support staff, if needed) can view recordings.

Considerations and Requirements

Please review and consider the items below before requesting to use Proctorio:

Proctorio is intended to be used for online and hybrid/blended classes only and for remote assessment (not face-to-face).
Proctorio is supported for assessments delivered through Canvas Quizzes. At this time, it is not supported for assessments on third-party platforms, such as publisher platforms.

Proctorio does not detect and identify instances of "cheating". It is the instructor's responsibility to analyze the Proctorio Exam Results and make any judgments. Instructors report spending 15 - 60 minutes per exam reviewing Proctorio results for the class.

Equipment and Software Required for Students

Your students will need the following in order to take tests that use Proctorio:

Laptop or desktop computer (Windows, MacOS, Linux, or Chromebook) - Students cannot use a smartphone or tablet.
Webcam and microphone
Google Chrome browser - Chrome is the only supported browser for using Proctorio with Canvas - Download/Install the Chrome Browser
Proctorio extension for Chrome - Download/Install the Proctorio Extension
A stable internet connection
2.0 GB of RAM on your computer (if you use less, you may encounter problems using Proctorio)

If your students do not have access to the required equipment:

Loaner laptops (Chromebooks) are available for students taking classes that use Proctorio who do not have the required equipment.
Laptops may be checked out for the whole semester.
Students must submit Durham Tech's Computer Assistance Request Form to request a loaner laptop for proctored online testing.

Syllabus Statement

Add the Proctorio Sample Syllabus Statement, or one similar, to your syllabus to alert students that Proctorio will be used and to let them know the specific equipment they will need.

Practice test

A week or two before the first proctored quiz, be sure to provide a no-stakes practice test with Proctorio enabled and require all students to take it. This will allow students to install the Proctorio extension, resolve any technical difficulties, and familiarize themselves with the tool.

How to Request Proctorio For Your Canvas Course Site

Submit the Proctorio Request Form before the class begins to have Proctorio set up and available for use in your Canvas course. A separate request should be submitted for each course site.

How To Use Proctorio

Using Proctorio Guide for Instructors (PDF) - Microsoft Office 365 Login Required to View this document.

NOTE: Instructors are also strongly encouraged to read the Proctorio for Students page to understand the student experience and to be aware of support resources available for students.

Technical Support

For instructors: A tour of the Proctorio Gradebook is available within Canvas (Go to the Proctorio Gradebook > Display Options Tab > Gradebook Tour and click Start Tour button). Instructors may also contact canvashelp@durhamtech.edu for assistance.

For students: Proctorio provides 24/7 direct support for students via Live Chat or email at support@proctorio.com. See the Technical Support section of the Proctorio for Students page for details.

Visit chat.proctorio.com to begin a LIVE CHAT with Proctorio tech support.

Or you can email support@proctorio.com

Privacy and Data Security

Proctorio has built-in protections to ensure privacy and security of student data.

For details, see these sections on the Proctorio for Students page:

Proctorio Privacy and Data Security
Student Privacy FAQs

Accessibility

There may be limitations in Proctorio’s accessibility for students who utilize screen readers and/or keyboard navigation. If your students have concerns about their ability to use Proctorio, please direct them to contact Durham Tech's Accessibility Services office well ahead of any quizzes to discuss accommodations.

View Proctorio's Accessibility Statement

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